How to return xfinity flex

Voice (Microphone): Activate voice control. Home: Go to the home screen. Navigation pad: Navigate through on-screen menus. VOL: When the Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL- buttons increase or decrease the volume. Mute: Turn sound off or on.

Similar to other people, I got a Flex device, unrequested from Xfinity. I was a little confused by this, because I had signed up for Peacock months earlier (I have internet only service, ... Return it if you don't want it, otherwise you'll get charged for it. You can take it back to your local service center or mail it back.View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me eight bucks for a box, but eight bucks is eight bucks. Question.Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.Apr 11, 2022 · I contacted customer service and they said they checked my account that there are no charges for the Flex box, and that I would not be charged (I have a screenshot proving this). However, I got a letter from Xfinity with a $120 one-time charge for not returning the Flex box. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. After that the box will reboot if done correctly. Once up and running you will have to go through the setup process again. Comcast really needs to provide a method for a customer to factory reset ...Cost Comparison. When it comes to cost and features, Xfinity Flex and Roku offer different options for consumers. If you're looking for a budget-friendly option, Xfinity Flex rates start at $20 ...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.

Comcast issued its own statement while offering $8 to $10 monthly credits to customers. “We have been very flexible with Diamond Sports Group for months as they …The Xfinity web remote works with any browser on a computer, tablet, or smart phone. This allows the user to simply type in voice commands after selecting the microphone icon on the screen. The Xfinity web remote is also compatible with screen readers, eye tracking software, and sip and puff (SnP) devices. The Xfinity web remote will also work ...Introducing Xfinity Flex, a voice-controlled 4K streaming device that puts your favorite apps in one place. See what Flex can do and how easy it is to set up. ... See what Flex can do and how easy ...You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this …

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Here are the steps to factory reset your Flex box: Ensure the device is currently powered on. Press the 'POWER' and 'MENU' buttons on your remote at the same time. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. Press 'OK' – this should cycle the equipment to perform a factory reset.Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send itYou can find the three return methods here. 1. xfinitysupport. • 1 yr. ago. This post was marked as closed. Should you experience further issues, please create a new post . 1. true.

Apr 11, 2022 · I contacted customer service and they said they checked my account that there are no charges for the Flex box, and that I would not be charged (I have a screenshot proving this). However, I got a letter from Xfinity with a $120 one-time charge for not returning the Flex box. As a result, this led to the Xfinity Flex equipment being disconnected and inactive. The equipment being inactive for at least 30 days will be detected by the network, and the account would incur an unreturned equipment fee. The system will assume the device is no longer in use and is set to likely be returned.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send itSep 24, 2023 · Hi there and welcome to Comcast @user_541802. Thank you so much for allowing us to be your Internet provider. Thank you so much for allowing us to be your Internet provider. I am sorry to hear that you received a FLEX box after mentioning that you didn't want one. Starting June 26, Comcast is ending the extended free trial of Peacock Premium for its Xfinity X1 and Flex device users. A small group of long-time Xfinity customers will be able to get free access to Peacock Premium for a limited time (more on that later), but most Xfinity subscribers will have to pay somewhere between $3 a month …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send itThe easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant.Press the xfinity button (X1 or Flex) or home button (Flex) on your remote. Use the right or left arrow buttons to get to the gear icon and then press OK to go ...Learn how to cast select app’s content from your mobile phone to your Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Xfinity For full functionality of this site it is necessary to enable JavaScript.Aug 24, 2023 · Initiating the return via the website is the easiest and fastest way to process the return by printing out the return label that is generated. However, since that is not working for you, two alternate options would be to take the equipment to an Xfinity store location or a UPS store to process the return free of charge. In this video I show you step by step how to set up the Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and po...

Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.

Jun 6, 2023 · I am moving and need to cancel the Xfinity plan, they require you to return the Flex box which was free of charge at the beginning and did not tell me to return. They charge you $100+ for something they did not specifically say in the beginning, I did not want the flex box in the first place but they give you anyway. The screen goes black for tens of seconds before going to the home screen. Sometimes it's fine and I can watch an hour-long show without interruption. This week it's been fragile and crashes every 10-15 minutes. I've turned down the quality to 720. Nothing else is using the network, it's 11 pm and I live alone.As of April 2014, Flex shampoo is still produced by Revlon, although many varieties of Flex have been discontinued. Few stores carry the brand; however, it is available online at A...I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the factory reset. From the start, Comcast’s pricing for the Flex box was absurd: when the streaming box launched in March, it was available to lease for $5 per month. Even after last month’s announcement ...Aug 11, 2020 · Xfinity Flex review: Bottom line. The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system ...

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• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itClick the Filter Results drop-down menu. Check the box next to Xfinity Mobile. Click the Filter Results button. You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store: Log in to the Xfinity app. Tap the Xfinity Assistant icon at the top right of the screen. Type in “Find an Xfinity store.”.Jan 28, 2022 · Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Great question! You can return your equipment by simply dropping it off at your local Xfinity or UPS store as they will take care of everything else, we have a fantastic partnership with UPS, they will pack it and ship it back to us at no charge to you. Here's a link with your nearest Xfinity locations and hours, https://comca.st/3h1SNOY.Voice (Microphone): Activate voice control. Home: Go to the home screen. Navigation pad: Navigate through on-screen menus. VOL: When the Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL- buttons increase or decrease the volume. Mute: Turn sound off or on.My Unboxing, Install, and First Impressions of the Xfinity Flex Streaming Box. Roku Reinstall to Garage.Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges ; ... These Remotes are Exact Xfinity Flex Box Remotes you get Originally with you Flex Box Nothing Different.. Easy to follow Steps to set-up to your current Flex Box takes literally 2 mins …You can check your order status on the Billing tab within your Xfinity Mobile account, where you’ll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier’s site for additional tracking information. You can also sign up to receive notifications throughout the ... ….

Plug the power cable back in. Your Flex box will go through its startup routine. Also Read: How To Fix Xfinity Stream Not Working On WiFi. Factory Resetting …Cost Comparison. When it comes to cost and features, Xfinity Flex and Roku offer different options for consumers. If you're looking for a budget-friendly option, Xfinity Flex rates start at $20 ...Feb 25, 2021. Today we’re announcing the launch of the Xfinity Stream app on Flex, giving Flex customers a simple path to try out Xfinity TV while keeping them within the Flex experience they enjoy. In just a few clicks of the remote, Flex customers can add “Choice TV” from Xfinity, giving them immediate access to all the major broadcast ...The Amex Blue Cash Everyday card and the Freedom Flex card are good cards for everyday spending, but one card may be better for you. We may be compensated when you click on product...Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges ; ... These Remotes are Exact Xfinity Flex Box Remotes you get Originally with you Flex Box Nothing Different.. Easy to follow Steps to set-up to your current Flex Box takes literally 2 mins …1. Access Local Now. Navigate to the “ Apps Menu ” on your Xfinity Flex. Select the “ Local Now ” app by pressing “ OK ” on your remote. 2. View Local Content. The main screen will automatically display local news, weather, and videos based on the ZIP code of your service address. 3. Change Your Location.Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Learn how to set up, get started, and get help with Xfinity Flex. Xfinity Flex Overview Flex Troubleshooting Tips System Refresh. Get Started. Accessibility. Troubleshooting. How to return xfinity flex, The screen goes black for tens of seconds before going to the home screen. Sometimes it's fine and I can watch an hour-long show without interruption. This week it's been fragile and crashes every 10-15 minutes. I've turned down the quality to 720. Nothing else is using the network, it's 11 pm and I live alone., Click the Filter Results drop-down menu. Check the box next to Xfinity Mobile. Click the Filter Results button. You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store: Log in to the Xfinity app. Tap the Xfinity Assistant icon at the top right of the screen. Type in “Find an Xfinity store.”. , Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers., I just found the solution. When the Xumo Box auto shuts off, it falls out of sync with the TV. For example, when you press the power button, the TV and the Xumo should turn on. Because of that auto shut off feature, the …, Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription., Are you tired of paying for channels you never watch? Do you want more flexibility and control over your TV subscription? Look no further than the Dish Network Flex Plan. One of th..., When the source is set to the receiver and I press the Home button on the Samsung remote, I can access Netflix, Prime, etc. However, Xfinity is not listed there. To exit Netflix and return to Xfinity, I must hit the Back button on the Samsung remote until the message 'Exit App' appears. Once I choose this, I return to Xfinity TV source., The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it, Feb 25, 2021. Today we’re announcing the launch of the Xfinity Stream app on Flex, giving Flex customers a simple path to try out Xfinity TV while keeping them within the Flex experience they enjoy. In just a few clicks of the remote, Flex customers can add “Choice TV” from Xfinity, giving them immediate access to all the major broadcast ..., If you’re activating an Xfinity Gateway or your own modem and your Flex device, you’ll be presented with an option to Begin Flex Setup after your Internet device has been successfully activated. Otherwise, you can select the Activate Flex option from the Overview tab or Account page., To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears., In today’s gig economy, more and more people are looking for flexible ways to earn extra income. Whether you’re a student, a stay-at-home parent, or someone with a full-time job lo..., We have gone through 2 Flex, multiple restarts, wire checks, restarts, etc. etc. I have seen other threads about the same problem going back 2 years but there has never been a posted resolution. This equipment is worthless if you can not even watch a show from beginning to end., In today’s gig economy, more and more people are looking for flexible ways to earn extra income. Whether you’re a student, a stay-at-home parent, or someone with a full-time job lo..., Learn how to rent or purchase On Demand content using the Xfinity Stream app., 20 Aug 2021 ... If we continue to use Xfinity Internet, can we return the Flex Box if not in use? I don't want a box and the Xfinity employee over the phone ..., Use the search button/bar at the top and search for Disney Plus. Select the app and press Install to download it on your device. Return to your Android TV’s Home Screen and locate Disney Plus. Open Disney Plus and use your credentials to log in. 2. Install Disney Plus on your chosen streaming service., Jul 24, 2023 · Cost Comparison. When it comes to cost and features, Xfinity Flex and Roku offer different options for consumers. If you're looking for a budget-friendly option, Xfinity Flex rates start at $20 ... , Jan 26, 2024 · Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready. , Xfinity Flex includes the box, the remote, a power cable, and an HDMI cable. So it’s ready to go right out of the box. The device itself is fine. It’s got all the ports you would expect, and it includes an Ethernet connection, which I always recommend if you’re able to take advantage of it. The remote is . . . okay., Devices get reset (cleaned) when they are sent back to the warehouse after being returned. You should be able to select a new Wifi network name from network settings in the settings menu. Or if you try rebooting the device, you should be prompted to select a wifi network to connect to. 2., Jul 22, 2021 · Jul 22, 2021. Starting today, Xfinity Flex customers have another option for streaming live TV on their device with the launch of Hulu + Live TV.*. Existing Hulu + Live TV customers can access their programming from within Flex’s existing Hulu app by saying “Hulu” into their Xfinity Voice Remote. After signing in with their credentials ... , If you'd like to cancel your service for any reason, you’ll need to return your Xfinity Flex streaming TV Box. You can cancel Xfinity Flex at any time by returning your Flex …, 933 Messages. 2 years ago. Hello @user_d711cc , thank you for reaching out. I’m sorry to hear you lost the Flex box. I would be happy to look into this for you. The cost of the device is $70. I do need to get this removed from the account., Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke..., Replacement remotes are free and can be either picked up in store by going to your Local Xfinity Store or one can be shipped out. Bear in mind, though the remote is free, there is a one-time $5.95 shipping charge. If you'd like to have one shipped out, let us know and we can set that up for you. 4. 0., The first box is free if you have internet only. The second and 3rd box is $5 each. This post was marked as closed. Should you experience further issues, please create a new post . XFINITY will charge you $120 if you don't return the Flex Box when you close the account. It doesn't matter how long you've had it., I can understand the frustration of not being able to print a label out. Since the option to print is not there, you can take the Flex box to any UPS location, and they will print out a label as well as box up the device to ship back to us at no charge to you. We have a wonderful partnership with UPS and you will be taken care of., Hello u/bryansj, thanks for reaching out to us on Reddit in regard to your billing concerns.I am sorry to hear about the complications you have run into with us thus far in regard to returning the Flex box. Here at Xfinity, we always strive for processes such as these to be smooth and seamless, so it’s upsetting to hear this has not been the case for you., I am moving and need to cancel the Xfinity plan, they require you to return the Flex box which was free of charge at the beginning and did not tell me to return. They charge you $100+ for something they did not specifically say in the beginning, I did not want the flex box in the first place but they give you anyway., Learn how to set up, get started, and get help with Xfinity Flex. Xfinity Flex Overview Flex Troubleshooting Tips System Refresh. Get Started. Accessibility. Troubleshooting., Click the Filter Results drop-down menu. Check the box next to Xfinity Mobile. Click the Filter Results button. You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store: Log in to the Xfinity app. Tap the Xfinity Assistant icon at the top right of the screen. Type in “Find an Xfinity store.”. , Flex Box Return [Edited] I just wanted to say I think [Edited: "Inflammatory"] that you automatically get sent a flex box and when you ask about it, you’re told it’s free. Then when you go to cancel you get hit with a $150 charge if not returned. How about you offer it to the customer and say you’re borrowing a 150 dollar piece of gear.