Xfinity support scam

Sep 7, 2023 · Xfinity Live Support Chat potential scam? Hello, I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Our neighbor's plumbing contractor cut through our service line so I contacted the live chat to try to get a technician sent out to inspect and repair the line ASAP.

Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. Before you’re charged a fee, we’ll email you: After you’re charged a fee, we’ll also email you to let you know ...To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network.However, I encountered an issue when I discovered that the only option available for service transfer was a Pro Installation, which came with a $100 service fee. Upon inquiring, I was informed that a Comcast technician must perform the installation for internet service to be activated in my new apartment.Support Account & Billing. What to expect with a refund from Xfinity. Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and …Technical Support Scam. Closed. I recently scheduled for a tech appointment for my internet service on the Xfinity app through live chat. A few hours after I have scheduled …This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...On going scam that Comcast does not address or warn about. The Comcast system is being hacked. Phone call from Xfinity offering a special 3 year discount if you pay the first six months by Target gift card. Received email and text FROM the Comcast system verifying details and payment of my next months bill from an …

From romance scammers to people pretending to be IRS agents, there are many different ways for criminals to defraud innocent victims out of their personal information and money. Fo...1 year ago. @user_650bf2 Thank you so much for your post and for helping with the process of setting up an account. Our normal customer service phone number 1-800-Xfinity which would be 1-800-934-6489, 888 is also a toll-free number, but they are not interchangeable. With that said we do send a one-time use code as a text message or an …I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.18 Jun 2015 ... A group misrepresenting itself as part of Comcast is offering customers substantial discounts on cable and broadband service, if they agree ...I just got a call from Comcast to upgrade my internet service to increase my speeds. Is it a scam? ... • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowFeb 14, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line.

Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.1 Message. Tuesday, May 24th, 2022 10:24 PM. Closed. Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I …This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Are you looking for an Xfinity store near you? Whether you need assistance with your cable, internet, or mobile services, visiting an Xfinity store can provide you with the help an...

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The internet has revolutionized the way we consume media, and watching movies online has become a popular pastime for many. However, not all websites that offer free movies online ...They can get you set up with the phone right then, and get you a great deal. Otherwise, there's also the option of reaching out to our mobile team at any of the following methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat: https://comca.st/3xxHA0i.Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ...Xfinity Community Forum. Xfinity Mobile. Devices. Scam. U. user_tvrs5r. 2 Messages. Friday, May 3rd, 2024 11:46 PM. Scam. They locked me in a contract with …

In today’s digital age, customer support is a crucial aspect of any business’s success. With the rise of online communication channels, it’s important for companies to provide thei...2 months ago. I see two messages in the past 24 hours to your email address that were "from" Xfinity. One is real, one is not. The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real.Probable fraudulent e-mail claiming to be Xfinity. I received what I'm sure is a fraudulent e-mail from someone claiming to be Xfinity. I wanted to report it but the …Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. Before you’re charged a fee, we’ll email you: After you’re charged a fee, we’ll also email you to let you know ...Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.Hey @ user_0rw54n, thanks for reaching out to Xfinity Support on our forums. Xfinity takes security concerns very seriously and has a dedicated department called our Customer Security Assurance team that can help. Their website here has the form to report the fraudulent account. This number was on Google for Xfinity support. It is a scam! They ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.However, I encountered an issue when I discovered that the only option available for service transfer was a Pro Installation, which came with a $100 service fee. Upon inquiring, I was informed that a Comcast technician must perform the installation for internet service to be activated in my new apartment.TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ...Shelby Brown. on. August 25, 2023. in. All News, News. With nearly everything digitized in our daily lives, scams designed to steal your money and personal data are a …Open Xfinity Email . Click the Gear icon on the top-right of the navigation bar, then click Email Settings . From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all.Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itXfinity is a Scam. U. user_32k9qx. 1 Message. Saturday, January 27th, 2024 4:36 PM. Xfinity is a Scam. We had xfinity for a while. We always paid or bill. Then had to get a new bank and then all the problems started. We set up auto pay didn't work. ... Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list;I actually use connect.xfinity.com to view my emails, so I checked some of my saved Xfinity emails, and they all do have the logo, as do the forum-related ones I just received today. The email I posted about (supposedly from "Admin") didn't have this logo, so I will ignore it as spam. BruceW, thank you for your assistance!In the future, in webmail, any Comcast/Xfinity related Emails, you should see this: next to your unopened email. That is Xfinity's official logo and icon. If you don't see that next to an "xfinity-related email" you can pretty well guess it's not from Comcast/Xfinity.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of ...To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. Click the "Direct Messaging" icon or https://comca.st/3Q5uBJC. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that.Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.

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Over 15,000 Roku accounts were recently stolen, because they used the same passwords as other accounts stolen in other data breaches, which prompted Roku to …Scams calls from Comcast. I been receiving calls about my bill is due from People Climbing they are from Comcast or xfinity in regards that my payments are late and need to be paid right now. I know what's a scam but they're using the 1 800 number. +1 800-934-6489 from India . Question.On going scam that Comcast does not address or warn about. The Comcast system is being hacked. Phone call from Xfinity offering a special 3 year discount if you pay the first six months by Target gift card. Received email and text FROM the Comcast system verifying details and payment of my next months bill from an …TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system. Scammers can fake caller ID so it shows a company’s name or phone number. And never call back a number from a recorded message or listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone tells you to pay with a gift card, or to buy gift cards for anything other than a gift, it’s a ... This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.Technical Support Scam. Closed. I recently scheduled for a tech appointment for my internet service on the Xfinity app through live chat. A few hours after I have scheduled …Oct 15, 2023 · Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I started receiving multiple calls from [Edited: "Personal Information"] starting on 5/222/22. Every time I pick up, there is no response so I hang up after saying hello 2-3x. They called again today and left an “automated message ...Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emailsMar 11, 2024 · • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Learn more about common scams and ways you can protect yourself here. View Comcast Security Alerts and the Top Phishing Scams here. Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ... ….

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. 0. 0. class77 +10 more.SPP covers charges related to service visits by Comcast technicians for: The diagnosis and repair of in-home wiring used with your Xfinity TV, Internet, and Voice services. The diagnosis of issues relating to the connection between your customer-owned equipment and your Xfinity services. Education about Xfinity TV, Internet, and Voice services.Update Router Scam. I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. (5G is for cell phones which was weird) The caller was not from the US and claimed that he work at a Comcast call center in the Philippines. (That seems weird too.) The man then wanted me to download a free version of ...Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster …In today’s digital age, email scams have become an unfortunate reality. Cybercriminals are constantly finding new ways to trick unsuspecting individuals into divulging sensitive in...Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Just got an email from online. communication. email@ comcast. net titled "Urgent Message from Comcast". It says an update is required and includes a button. Seems suspicious but it is very well done. None of the obvious signs of a scam beyond I've never gotten something like this from Xfinity before. Anyone know anything else about this? Xfinity support scam, Jul 21, 2022 · This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ... , However, if you already have ACP with another provider, you can still transfer your ACP benefit to Xfinity by completing the Xfinity ACP enrollment form. Here’s how: Confirm you have a National Verifier Application ID that starts with the letter B or Q, followed by a 10-digit number. Enter in your National Verifier ID. Remember to enter your ..., ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which we reported in April, shows no signs..., Our team can take a further look at this issue. To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic ..., Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. , 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond., Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ..., Open Xfinity Email . Click the Gear icon on the top-right of the navigation bar, then click Email Settings . From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option., In the future, in webmail, any Comcast/Xfinity related Emails, you should see this: next to your unopened email. That is Xfinity's official logo and icon. If you don't see that next to an "xfinity-related email" you can pretty well guess it's not from Comcast/Xfinity., Open Xfinity Email . Click the Gear icon on the top-right of the navigation bar, then click Email Settings . From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option., Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. 0. 0. class77 +10 more., Xfinity Rewards is a new program just for Xfinity customers — our way of saying thank you for being with us. Rewards members enjoy a special mix of special perks, unique experiences, product benefits, and so much more. The longer you’re with Xfinity, the more rewards you get; and it’s free and easy to use. Use the Xfinity app or visit ... , Top Phishing Scams. Comcast Threat Levels. Critical. There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence …, UltraViewer is a legitimate remote access software which allows users to connect and control systems over a distance. Tech support scammers rely on such programs to gain access/control over their victims' devices. It must be stressed that the developers of this software are not associated with scams; cyber criminals abuse these …, 448 Messages. 3 months ago. @user_9b92dw Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help …, Select Internet Landline from the list of options. On the next page, select Let me choose my carrier from a list. Choose Comcast Xfinity as your landline carrier. Enter your email address and click Start Blocking Robocalls NOW! You’ll get an email with a link to activate Nomorobo. Click the Click Here to Setup Nomorobo button and continue as ..., Customer service scam? U. user_nbyr4x. 1 Message. Friday, February 2nd, 2024 8:39 PM. Customer service scam? ... Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any question. 0. 0. Cancel Post. New to the Community?, 28 May 2021 ... I am getting Spam and scam calls where the incoming number says it is verified, has the Xfinity logo and the blue checkmark., The agent stated that it would. cost me $500.00 to cancel. I hung up and. felt as dumb as a bucket of rocks. I had taken the bait. The phone numbers displayed as Xfinity. Hopefully my first and last scam. I called Xfinity, to report the scam, and a pending payment was indeed showing on my account., This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ..., Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. , In today’s fast-paced world, customer support plays a crucial role in maintaining customer satisfaction and loyalty. For companies like Comcast, one of the largest telecommunicatio..., It a scam! If you were to call back they would offer you a deal something like, for the next two years you can get 50% of your existing bill with a upfront one time payment of 399.99 Sorry if this is 2nd message. I typed one all up but something went wrong and I dont think it was sent. 0. 1., Scam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam., On going scam that Comcast does not address or warn about. The Comcast system is being hacked. Phone call from Xfinity offering a special 3 year discount if you pay the first six months by Target gift card. Received email and text FROM the Comcast system verifying details and payment of my next months bill from an …, Discover how to optimize your Internet speed and troubleshoot connectivity issues. WiFi Name & Password Device Compatibility Perform Speed Test. Wifi Tips and Tricks., The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it, Sep 21, 2022 · Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees. , If you receive a scam call claiming to be from Comcast Xfinity, it’s essential to report the incident to the legitimate Comcast Xfinity customer support. By doing so, you not only protect yourself but also help Comcast Xfinity in their efforts to combat scam calls. To reach Comcast Xfinity customer support, you can use the following contact ..., Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emails, 22 Feb 2019 ... Comcast Communications Director Andy Colley warns that scammers are posing as being from the Comcast Cable Protection Plan. “Comcast will never ..., Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list., Now, you’ll see the word Verified (or the letter V) appear any time the caller’s telephone provider has confirmed that the call is coming from a legitimate telephone number. Where applicable, the verification symbol will appear on the phone screen, and if you have Xfinity X1, it will appear on your TV screen. The symbol will also appear on ...